It’s time to be kind

Reaching out can only take a second – but it could change someone’s life forever.

What are ACEs?

Adverse Childhood Experiences (ACEs) are traumatic experiences occurring during childhood that cause children to repeatedly suffer.

The experiences can directly harm a child (e.g. abuse) or can indirectly affect a child through the environments they live in (e.g. growing up in a house with domestic violence).

Almost half the people in Wales have had an ACE. One in seven people in Wales has had more than four ACEs. (To read Wales ACEs research, please click here)

ACEs aren’t just about children; they affect people of all ages and cross every social boundary.


You can help

Relationships and kindness (big or small connections, offered at any time) are the most powerful forms of human therapy, and can have a healing effect on children living with toxic stress at home.

Anyone can help. Think twice before you judge a child that’s behaving in a challenging way. Listen to them and be there for them when they need you.

Reaching out might only take a second – but it could change someone’s life forever.

That’s why it’s always worth taking the time to be kind.

Tell us about a time where you were kind to someone or when someone was kind to you.

Share your kindness story with us on social media using #TimeToBeKind and inspire Wales to become more ACE aware.

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Get support

For additional support, individuals may wish to contact their GP for advice or alternatively, may want to seek support from the following organisations:

  • NSPCC is a major UK charity specialising in child protection and the prevention of cruelty to children. The NSPCC’s purpose is to end cruelty to children. Help for adults concerned about a child: Call 0808 800 5000 or text 88858. If you are an adult that experienced abuse as a child, the NSPCC can also provide help and advice. Help and Advice.

  • Alcoholics Anonymous. If your drinking is causing you problems and you wish to stop drinking. Call 0800 917 7650.

  • UK Narcotics Anonymous is a society of recovering addicts for whom drugs had become a major problem that meets regularly to help each other stop using and stay clean. Call 0300 999 1212.

  • ADFAM gives information and support for the families of drug and alcohol users.

  • Victim Support is a national charity giving free and confidential help to anyone affected by crime. Call 0808 168 9111.

  • Samaritans If you are in crisis, or something is getting you down, the Samaritans can be contacted 24 hours a day, every day of the week. Call 116 123 or 0808 164 0123 for the Welsh language option.

  • Relate is a counselling service working to promote health, respect and justice in couple and family relationships. Call 0300 100 1234.

  • Welsh Women's Aid is a national charity working to end domestic violence against women and children. 0808 801 0800.

  • Mind Cymru provides advice and support to empower anyone experiencing a mental health problem. They campaign to improve mental health services, raise awareness and promote understanding. Call 0300 123 3393 or text 86463.

  • Live Fear Free is a website, phone and chat services providing support and information service for anyone experiencing domestic abuse or wanting more information on available support services. Call 0808 801 0800.

  • Help Me Quit is the single brand for free NHS stop smoking services in Wales. Call 0800 085 2219 or text HMQ to 80818.

  • DAN24/7 Wales Drug and Alcohol Helpline is a free bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs and alcohol. Call 0800 808 2234 or text DAN to 81066.